Return Policy
14-day returns
Items bought from Chud Store can be returned within 14 days of receipt of shipment in most cases. During this period, you can try the product and examine it just like you would when you buy something in a physical store. The product must be in the same condition that you receive it and undamaged in any way. You are allowed to take the product out of its packaging, unless the packaging is sealed.
If you decide to return an item, let us know by emailing us at garbuttrhys130@tutamail.com, or by using the model withdrawal form below. Please note that you must send the items back within 14 days of informing us.
Processing your return
After we receive your return shipment, we will inspect the returned items and start processing your refund. The money will be refunded to the original payment method you used during the purchase, unless you prefer otherwise. The refund will be paid within 7 days. We will cover the shipping costs for the return.
Non-returnable items
The following types of items cannot be returned:
- Services that have been started with the consent of the buyer
- Products that have been custom made according to specifications provided by the buyer
- Newspapers or magazines
- Purchases made as a business (business-to-business contracts)
- Products that come sealed and cannot be returned once the seal is broken
- Products that cannot be returned after opening for hygiene reasons
Model withdrawal form
If you would like to withdraw from your contract, fill in this form and send it to:
18 Moylargh DriveK32YT04 Dublin
Ireland
Or by email: garbuttrhys130@tutamail.com
I hereby withdraw from our concluded contract on the purchase of the following goods:
Ordered on
Received on
Customer name
Customer address
Customer signature and date